Terms of use

GoodSwap gives information, not medical advice. It isn’t a medical device and doesn’t diagnose, treat, cure or prevent any condition. Product data can be incomplete or out of date, and recipes change: always read the package label, especially for allergies, and talk to your doctor or dietitian about your health.

On this page

The agreement

These terms are an agreement between you and Invikta Technology Ltd (“GoodSwap”, “we”, “us”). They cover the GoodSwap app and goodswap.app. By using either, you agree to them and to our privacy policy.

You must be at least 13 years old to use GoodSwap. If you’re under the age of majority where you live, use it with a parent’s or guardian’s permission. Purchases are made by the holder of the App Store or Google Play account.

Apple’s standard EULA

If you got GoodSwap from Apple’s App Store, your license to use the app is Apple’s Licensed Application End User License Agreement (the “Standard EULA”). These terms add to it. If they conflict about the license, the Standard EULA wins. Apple isn’t responsible for GoodSwap or its content; we are. If you got GoodSwap from Google Play, Google Play’s own terms also apply to your purchase.

Information, not medical advice

Scores are our assessment. A GoodSwap score applies our published method to the product data available to us. It isn’t a statement that a product is safe or unsafe for you, and it doesn’t replace a label, a regulator’s notice or professional advice.
Lenses apply standards you choose. A verdict like “Not for you” reflects the lens, allergies, diet and avoid list you set. It can be wrong if the product data is wrong.
Allergies: product data comes from open databases, manufacturers’ labels and user photos, and can be incomplete, outdated or wrong. Always check the package before eating, drinking or using a product. If you have a severe reaction, call your local emergency number.
AI-read products: facts read by AI from photos are marked “AI-read” and may contain errors until they’re confirmed.
Recall Radar is a convenience. It can miss a recall or match one imperfectly. Always follow the agency’s official notice.

Subscriptions, trials and auto-renewal

GoodSwap Pro is an auto-renewing subscription, sold through Apple’s App Store on iPhone and through Google Play on Android. Current US prices:

Annual: $39.99 per year on iPhone, $29.99 per year on Android, with a 7-day free trial for eligible new subscribers.
Weekly: $4.99 per week on iPhone, $3.99 on Android, no free trial.
Monthly: $9.99 per month on iPhone, $7.99 on Android, no free trial.

The store shows the price in your local currency, including any applicable tax, before you confirm.

Billing. Payment is charged to your Apple ID account (iPhone) or your Google Play account (Android) when you confirm the purchase or, with a free trial, when the trial ends.
Free trial. When the 7-day trial ends, the store charges the annual price for the first year unless you cancel before the trial ends (on iPhone, at least 24 hours before). If you allow notifications, the app reminds you 2 days before the trial ends. Any unused part of a free trial ends when you buy a subscription.
Auto-renewal. Your subscription renews automatically for the same period at the then-current price unless you cancel before the end of the current period (on iPhone, at least 24 hours before; Apple charges the renewal within the 24 hours before the period ends).
Canceling. On iPhone, open Settings → your name → Subscriptions → GoodSwap, and tap Cancel Subscription. On Android, open Google Play → your profile → Payments & subscriptions → Subscriptions → GoodSwap, and tap Cancel subscription (also from You → GoodSwap Pro → Manage subscription in the app). Canceling stops the next renewal; you keep Pro until the end of the period you’ve paid for. Deleting the app doesn’t cancel a subscription.
Refunds are handled by the store under its policies: Apple at reportaproblem.apple.com, Google Play from your Google Play order history. This doesn’t limit any rights you have under consumer law where you live.
Price changes. If a price goes up, the store tells you in advance and, where required, asks for your agreement before it applies to you.
Restoring. Use Restore Purchases in the app to get Pro back on a new device signed in with the same Apple ID or Google account.

What Pro includes can change as the app evolves; if we remove a major feature from Pro, we’ll tell you in the app.

Photos and reports you send

When you send label photos or reports, you give us a worldwide, royalty-free license to use them to run GoodSwap and to improve product data. Product facts read from your photos become part of our product data and may be shown to other users, without your name. Only send photos you have the right to share, and photograph the product, not people. How we handle photos is explained in the privacy policy.

Fair use

Please don’t:

copy or harvest our scores, receipts, knowledge base or product pages in bulk, or access our services with bots, beyond what the open-data license allows;
reverse engineer the app, except where the law allows it;
interfere with or overload our services, or get around rate limits or paid features;
send false reports, or use GoodSwap to mislead people about a product or a company.

Our content and open data

The GoodSwap name, mark, app design, knowledge base, scoring method implementation and editorial text are ours. Product facts from Open Food Facts and related projects are available under the Open Database License, and the offline product packs we publish are too; you may use them under that license. See open data for sources and licenses.

Links to other sites and services (such as cited sources) are provided for reference. We don’t control them and aren’t responsible for them.

Disclaimers

We work hard to keep GoodSwap accurate and available, but to the extent the law allows, the app and website are provided “as is” and “as available”, without warranties of accuracy, completeness or fitness for a particular purpose. Nothing in these terms limits rights you have under consumer protection law that can’t be limited.

Limitation of liability

To the extent the law allows, we aren’t liable for indirect or consequential losses, and our total liability for any claim about GoodSwap is limited to the amount you paid for GoodSwap Pro in the 12 months before the claim. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law doesn’t allow us to limit.

Ending your use

You can stop using GoodSwap at any time and delete your data in the app (You → Privacy → Delete my data); canceling a subscription is done in your iPhone’s Settings. We may suspend access for anyone who breaks these terms or misuses the service.

Changes

We may update the app and these terms. We’ll post changes here with a new date, and tell you in the app before significant changes take effect. If you keep using GoodSwap after that, the new terms apply.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction. If you live in the UK, the EU or Canada, you also keep the protection of the mandatory consumer laws where you live, and you can bring a claim in your local courts.

Contact

Questions about these terms: contact@goodswap.app.